It’s no secret that COVID-19 has presented a myriad of challenges for small business owners, many of whom are operating on razer thin margins to begin with. A recent survey showed that seventy percent of small businesses say that digital business tools – like eCommerce and digital invoicing – have been useful to them during these uncertain times. In this Solvit blog series titled “Solvit Success Stories,” we will be highlighting small business success stories, and how their owners have overcome their unique business challenges.
Celsious – a Brooklyn, New York laundromat you actually want to visit
Founded by sisters Corinna and Theresa Williams, Celsious is a reinvention of the laundromat experience. It features an aesthetically-pleasing interior that includes a barista-attended coffee bar and comfortable places to hang out while you wait for your clothes. It’s the type of place that cultivates community, the type of place that makes you look forward to laundry day. Celsious is a self-service operation that utilizes the most energy-efficient washers and dryers on the market – all of which offer built-in credit card processing terminals, and includes a free dose of eco-friendly unscented laundry powder with every load.
However when COVID hit followed closely by New York’s stay at home order, laundromats were one of the businesses that faced significant challenges. Not to be defeated, Corinna and Theresa pivoted quickly, and switched to a drop-off only service that is currently providing Wash-Dry-Fold and Wash-Dry-Bag services 6 days per week. They also run their website using a popular eCommerce platform and a clean, functional eCommerce template. Their store allows customers to purchase eco-friendly laundry products that they can use at home or on the road, giving customers a way to use their wonderful products while hunkered down during these challenging times.
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Do you want to start selling your products online? The world was already on a trajectory towards a larger online economy, and the events of 2020 have kicked this transformation into hyperdrive. Hopefully brick and mortar retail businesses, restaurants, and bars can go back to processing more payments in person soon, but all of the experts are convinced that the eCommerce-heavy economy is here to stay. Solvit is here to help you adapt and start selling online with Solvit eCommerce – the complete eCommerce platform.
For most business owners, the task of moving some or all of their business online is daunting, but for customers using Solvit eCommerce, the process is fast, simple and effective.
Solvit eCommerce is a Turnkey eCommerce Solution
Solvit eCommerce is ready to start selling from day 1. Most eCommerce solutions are nothing more than an empty store that you have to configure from the ground up. As a result, most new eCommerce store owners spend the first couple of years figuring out the ins and outs of running an eCommerce store, which results in a costly trial and error effort that cuts into the time that you can spend running the other parts of your business.
Unlike the other eCommerce platforms on the market, Solvit gives you a solution that includes payment processing, shipping services, content and product integration, and theme configuration. You can literally sign up, hand us a product list and company logo, and we can take care of the rest.
Here are a few of our favorite Solvit eCommerce features:
Integrated Payments Processing platform
New eCommerce store owners quickly realize that most eCommerce platforms are not immediately ready to start accepting payments. You generally have to pick a payments processor, install a gateway, configure the gateway, perform checkout testing, and then launch. This process only serves to pull you away from running your business and leave you learning new industry lingo and undertaking a fairly technical process by trial and error.
Solvit eCommerce ships with payments processing integrated into the platform, so once you have access to your store, you are already ready to start selling.
Prefer to just have Solvit set up your store for you? We can do that! Save yourself the headache of organizing and optimizing images, configuring product descriptions and categories, configuring product variants, etc, and have Solvit populate your store so that you can start selling right away.
The vast majority of eCommerce store owners do not have a plan in place for how they are going to ship their product to their customers, and are forced to figure it out on the spot when their store is about ready to launch. To help eCommerce store owners skip the hassle of reinventing the wheel, Solvit eCommerce comes ready-to-ship with two primary shipping options:
Self-Shipping: Our built-in software will print shipping labels for new orders, charge you the correct postage, and make it easy to handle your shipping services internally.
3PL (Third Party Logistics) Shipping: We have partnered with a third party logistics company that will store your product for you, package it, ship it out to customers, and receive returns / reintegrate them into your inventory. All you have to do is focus on selling!
If you want to be successful in the eCommerce industry, you have to compete for customers. A CRM allows you to create an email marketing list with emails gathered during checkout, dramatically increasing the opportunity for repeat business. It also allows you to follow up on abandoned carts, or customers who filled their shopping cart but never checked out. This is a great way to try to bring a customer back onto your store and get them to complete the checkout process.
Want to see the full feature list for Solvit eCommerce?
There is so much more that Solvit eCommerce offers than what is listed on this post. We would love to show you some of the coolest features by getting you set up with your free store! If you are interested in setting up your store or learning more, follow one of the links below:
Solvit eCommerce is built from the ground up to offer a complete, turnkey eCommerce option for business owners who are looking to start selling online quickly and efficiently, while providing a robust shopping experience for customers. Most eCommerce platforms ship as a configurable product, leaving the business owner stuck solving routine eCommerce challenges on their own, but Solvit eCommerce ships as a ready-to-sell turnkey online store.
In today’s business world, offering digital invoicing is a must. Unlike many invoicing solutions on the market, Solvit Invoicing is built to be easy to use and focused on the primary goal – quickly creating and submitting invoices so that you can get paid electronically in minutes. Solvit Invoicing also offers PCI-compliant credit card storage, so that you can keep card information on file for returning customers. It is perfect for freelancers, contractors, wellness practitioners, hair stylists, and more.
The Solvit Smart Terminal is a modern touchscreen payments terminal with wireless and 4G-LTE connectivity, a built-in receipt printer, and a variety of built-in and optional payment methods. Take payments at the counter, on the road, or at the table using the a chip reader, contactless, ApplePay, and GooglePay payment options.
Beyond these three flagship products, Solvit will also be announcing the launch of our surcharging platform, self-order kiosks, and other business tools design to modernize your business platform overnight. To speak with our sales team about our product offerings and how we can custom-tailor a solution package for your business, visit our contact page!